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Remote Support and Maintenance
(working high-speed internet connection required, customer assistance may be required)
  • General diagnosis/repair

  • Virus detection/removal/repair

  • Computer & network performance assessment & tuning

  • File/database & printer sharing over network

  • Data backup/restore

  • Software installation/configuration/upgrades (Windows 2000/XP/Vista/7, Windows Server 2000/2003/2008, Mac OS9/OSX, MS-Office 2000/XP/2003/2007/2010, QuickBooks/Quicken/Tax Software, Foundation, AllData, Chilton's, Wrightsoft/Carrier ComfortSoft, PLEK/Broderbund, Pro Tools, SQL Server, Adobe, Corel, FileMaker, NWMLS, UPS, CAD/CAM, Legal, Medical, Veterinary)*

  • Email configuration (Outlook, Outlook Express, Windows Mail, Windows Live Mail, Eudora, Web Mail, G-Mail, Yahoo, etc.)

  • Email sync with cell phone/PDA

  • LAN Configuration

  • Printer installation/configuration

  • Basic Application usage instruction

* We are willing and able to learn new software applications and do not charge you for our education in most cases.

 

Updated 07/12/2012 
2001 - 2012 That Computer Guy