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On-site Service/Support
- General diagnosis/repair
- Virus detection/removal/repair
- System backup/restore
- Software installation
- Upgrades
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Network
Installation/Configuration (Wired & Wireless)
- Diagnose/repair/test email and
internet connections
- Install, configure, and
test modem and network adapters and cables
- Install,
configure, and test DSL/Cable Modems, routers, hubs/switches, and
Local Area Networks
(LAN)
- Setup & test file
and printer connections
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Server Configuration
- Architect server environment
to meet your requirements
- Design and
installation of accounts and groups for security
- Configuration and maintenance of
Windows NT and Windows 2000 Servers
- Automated backup
- System Audit
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Documented audit of workstations and
servers - OS Version, CPU Type,
Available RAM, Network Configuration, Hard Drive
Space/condition, installed
applications
- Check installed anti
virus software for subscription status
- Update anti virus
software, virus definitions, and configuration, as required
- Schedule weekly
automated system maintenance tasks to ensure proper reliability
and performance
- Highlight any
potential performance or reliability areas and recommend changes
or upgrades, if required
- Consulting
- Define system requirements based
upon customer needs
- Recommend purchase options for
PCs, Networks, and Complete Systems
- Design total computer/network
systems
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New Computer Setup -
- Unpack, setup, connect
to network/phone line, power-up and test PC, printer and
other peripherals
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That
Computer Guy